Omiya, Saitama Hotel with rooftop sky spa

Candeo Hotels Omiya

カンデオホテルズ大宮

Does Candeo Hotels Omiya allow tattoos? Yes, covered

Cover seal required

You can bathe if the tattoo is completely hidden under a cover seal. The size the property allows is the thing to check before you book — allowances differ enough between chains to decide the matter.

Cover seal required. No size limit is published, so ask at the desk before booking if your work is large.

Show this at the front desk

タトゥーのある方はタトゥーカバーシールをご利用ください。

The operator’s own wording, copied from the page named under “How we know” below. Holding up your phone settles the question faster than explaining it.

The bath

A rooftop open-air bath next to Omiya STN, which the hotel calls one of Japan’s leading terminals, and it makes a point of the contrast: the open structure and the dim lighting at night are meant to make you forget the city is there. The indoor tub is the same large, stretch-out design the chain uses everywhere, with plenty of shower booths. The men’s side has an auto-löyly sauna and a cold plunge, the women’s a mist sauna.

Open 15:00 to 11:00 the next morning, saunas closed 02:00 to 06:00. Guests only. No towels in the spa — bring one from the room. Privacy film on the windows.

The hotel

Candeo’s 22nd hotel, self-declared four-star, at 1-401-1 Sakuragi-cho, six minutes from Omiya STN. The rooms run larger than the chain’s Tokyo ones: a 17 m² Queen, a 19 m² Corner Queen, 22 m² King and Twin rooms, a 24 m² Corner King that takes four adults, and a 32 m² Corner Triple. Two types matter for a reader of this site — the 32–33 m² View Bath Twin and the Private Spa Twin, each with its own open-air bath on the room, the latter’s six square metres of it. Check-in 15:00, check-out 11:00.

The Sky Lounge, a café and bar, is on what the hotel calls its most scenic floor. Breakfast is the chain’s buffet. There is no hotel parking; a public lot shares the building at up to 2,000 yen a day.

What is good about it

Getting there

Omiya is where the Tohoku, Joetsu and Hokuriku Shinkansen lines all stop, which is the reason to sleep here rather than in central Tokyo before a morning train north. Tokyo STN is about 40 minutes away by train; Haneda about 1 hour 50, Narita about 2 hours.

Omiya STN · JR Tohoku, Joetsu & Hokuriku Shinkansen; JR Keihin-Tohoku, Saikyo, Takasaki & Utsunomiya lines; Tobu Urban Park line; New Shuttle
6 minutes.

Tokyo STN about 40 minutes. Haneda about 1 hour 50, Narita about 2 hours.

Where it is

Tokyo STN JR Ueno-Tokyo line · about 40 min Yamanote Line ✈ Haneda Airport ✈ Narita Airport Hotel location
Omiya STN
Candeo Hotels Omiya · map data © OpenStreetMap contributors · open in Google Maps

Not a chain rule

Candeo does not set this centrally, and that matters more than it sounds. Four of its sky spas ask for nothing — Roppongi and Kyoto Karasuma Rokkaku abolished the rule on 24 May 2023, and the two Osaka properties simply state they do not restrict on body art. Eight others still want a cover seal, and two of those, at Kobe and Nankai Wakayama, take a third route again by setting aside a late-night window instead. So there is no “Candeo policy” to rely on.

Tokyo Shimbashi shows why the property’s own spa page is the thing to read and a notice is not. It announced abolition in April 2024, and its spa page today asks for a cover sticker in the same words the chain’s seal properties use. This site listed it as unrestricted on the strength of that notice until 6 September 2026, and was wrong to.

What happens when you arrive

Cover the tattoo completely before you go in, with a seal that fits the size the property allows — that figure is in the policy line at the top of this page, and it is the property’s, not ours. Where the seals are sold at the front desk, buy them at check-in rather than at bath time; where they are not, bring your own. A seal that does not cover the whole tattoo counts as no seal, and staff are within their rules to turn you away at the door. Nothing needs declaring, but nothing may show.

How we know

Confirmed Confirmed from official site (property sky spa page read directly)

Read on: candeohotels.com/ja/saitama-omiya/skyspa/

Best for: Shinkansen changes at Omiya, and a sky spa without central-Tokyo prices

Unlike the Roppongi property, this one still requires covering — Candeo sets the policy per hotel, not across the brand.

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